Contact Us

If you have enquiries or require assistance on GoBusiness Licensing, please contact our GoBusiness Licensing helpdesk.

(+65) 67741430

Helpdesk Operating Hours

Monday to Friday 8:00am to 8:00pm
Saturdays: 8:00am to 2:00pm
Excluding public holidays

List of licensing agencies' contact numbers

If you have specific queries such as licensing policies, status of the licence approval and clarifications on the licence submission, you can contact the respective Government agencies directly:

AVS

Animal & Veterinary Service, a cluster of National Parks Board

Contact Centre

https://www.nparks.gov.sg/avs/feedback

CAAS

Civil Aviation Authority of Singapore

CAAS Contact

caas_ansp_ols@caas.gov.sg

CNB

Central Narcotics Bureau

CNB Hotline

(+65) 6557 3229

ECDA

Early Childhood Development Agency

General Enquiries

(+65) 6735 9213

contact@ecda.gov.sg

EMA

Energy Market Authority

EMA Contact

(+65) 6835 8000

ema_erl@ema.gov.sg

Enterprise Singapore

Enterprise Singapore

Call Centre - Rice

6898 1800

angela_liew@enterprisesg.gov.sg hayati_taib@enterprisesg.gov.sg safinah_samah@enterprisesg.gov.sg

Enterprise Singapore

Enterprise Singapore

Call Centre - Rubber

6898 1800

indriyanti_ismail@enterprisesg.gov.sg vivian_sia@enterprisesg.gov.sg

HDB

Housing & Development Board

For Commercial Properties Inquiry

1800 866 3073

HDB Feedback Form

HDB

Housing & Development Board

For HDB Flats Inquiry

1800 225 5432

HDB Feedback Form

HLB

Hotels Licensing Board

For Hotel Licence Inquiry

(+65) 6736 6622

hlb_info@hlb.gov.sg

HSA

Health Sciences Authority

For Tobacco Retail Licence Inquiry

(+65) 6684 2031 / 2032

hsa_trb@hsa.gov.sg

IMDA

Infocomm and Media Development Authority Singapore

Customer Service Hotline

1800 478 5478

Online Feedback Form https://www.imda.gov.sg/feedback

IPOS

Intellectual Property Office of Singapore

IPOS Contact

(+65) 6339 8616

ipos_pau@ipos.gov.sg

IRAS

Inland Revenue Authority of Singapore

The Comptroller of Property Tax – Appraiser Licensing

+(65) 6351 2442 / +(65) 6351 2413

iras_pvs_tl2@iras.gov.sg

LTA

Land Transport Authority

Customer Service

1800 - CALL LTA (1800 - 2255582)

Online Contact Form: LTA official website (https://www.lta.gov.sg) > Contact Us. Or click here

Class 2 Bus Service Licence: lta_bus_licence@lta.gov.sg

MCCY

Ministry of Culture, Community and Youth

Customer Service

Phone : (+65) 6337 6597

Fax : (+65) 6837 8090

mccy_charities@mccy.gov.sg

MHA

Ministry of Home Affairs

MHA Contact

(+65) 6478 1010

MHA_FM_Permit@mha.gov.sg

MINLAW

Ministry of Law

MINLAW Customer Service Team

1800-CALL-LAW (1800 2255 529)

Enquiry via MinLaw online web form

MOE

Ministry of Education

Customer Service

(+65) 6872 2220

moe_pss@moe.gov.sg

MOM

Ministry of Manpower

Contact Centre

(+65) 6438 5122

Enquiry via MOM online web form.

MOM

Ministry of Manpower

Referral and placement returns from employment agencies

(+65) 6438 5122

mom_ea_data@mom.gov.sg

MSF

Ministry of Social and Family Development

MSF Contact

MSF_RCRB@msf.gov.sg

MUIS

Majlis Ugama Islam Singapura

MUIS Contact

(+65) 6359 1199

NEA

National Environment Agency

Call Centre

(+65) 6225 5632

Online Feedback Form

NParks

National Parks Board

Contact Centre

https://www.nparks.gov.sg/feedback

PTC

Public Transport Council

PTC Contact

(+65) 6354 9020

ptc_office@ptc.gov.sg

PUB

Public Utilities Board

Written Approval for the Discharge of Trade Effluent Into the Public Sewer

(+65) 6517 2223
Chee Kian Heng / Abdul Muiz
chee_kian_heng@pub.gov.sg abdul_muiz_mustaffa@pub.gov.sg

PUB

Public Utilities Board

Plumber Licence

(+65) 6731 3357

Yew Han Liang, David
david_yew@pub.gov.sg

SCDF

Singapore Civil Defence Force

Application for Temporary Change of Use Permit

(+65) 6848 1439

SFA

Singapore Food Agency

Contact Centre

https://www.sfa.gov.sg/feedback

SPF

Singapore Police Force

Business Contact

(+65) 6835 0000

SPF_Licensing_Feedback@spf.gov.sg

SPF

Singapore Police Force

Road Closure Permit for Events

(+65) 6547 0000

tp_roadclosurepermit@spf.gov.sg

SSG

SkillsFuture Singapore Agency

SSG Contact

(+65) 6785 5785

https://portal.ssg-wsg.gov.sg

SSG website URL
https://www.ssg-wsg.gov.sg

URA

Urban Redevelopment Authority

Customer Service Hotline

(+65) 6223 4811

ura_dcd@ura.gov.sg