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LicenceOne Technical Support

(Get Technical Support for LicenceOne Services)

Contact Number: (+65) 6774 1430
Email: licences-helpdesk@crimsonlogic.com

Helpdesk Operating Hours
Mondays to Fridays: 8:00am to 8:00pm
Saturdays: 8:00 am to 2:00pm
Excluding Sunday and public holidays

Enquiries related to Agri-Food and Veterinary Authority (AVA) Licences

For specific queries such as licence processing and requests to expedite licence approval, please write to Agri-Food and Veterinary Authority (AVA) via AVA_elicensing@ava.gov.sg.

For general enquiries on AVA's requirements, please contact the AVA Contact Centre.

Contact Number: +65 6805 2992
Online: www.ava.gov.sg/ContactUs

AVA Contact Centre Operating Hours
Mondays to Thursdays: 8:30am to 6:00pm
Friday: 8:30 am to 5:30pm
Lunch Hour: 1:00pm to 2:00pm

AVA Headquarters: Click here to view address and location map.

AVA Sembawang Research Station: Click here to view address and location map.

Click here to view contact details of other Licensing Agencies.