Contact Us

If you have enquiries or require assistance on LicenceOne, please contact our LicenceOne helpdesk.

(+65) 67741430

Helpdesk Operating Hours

Monday to Friday 8:00am to 8:00pm
Saturdays: 8:00am to 2:00pm
Excluding public holidays

List of licensing agencies' contact numbers

If you have specific queries such as licensing policies, status of the licence approval and clarifications on the licence submission, you can contact the respective Government agencies directly:

AVA

Agri-Food & Veterinary Authority of Singapore

Contact Centre

(+65) 6805 2992

[email protected]

ECDA

Early Childhood Development Agency

General Enquiries

(+65) 6735 9213

[email protected]

HDB

Housing & Development Board

For Commercial Properties Inquiry

1800 866 3073

[email protected]

HDB

Housing & Development Board

For HDB Flats Inquiry

1800 225 5432

[email protected]

HLB

Hotels Licensing Board

For Hotel Licence Inquiry

(+65) 6736 6622

[email protected]

HSA

Health Sciences Authority

For Tobacco Retail Licence Inquiry

(+65) 6684 2031 / 2032

[email protected]

IE

International Enterprise Singapore

Call Centre - Rice

1800 437 7673

[email protected] [email protected] [email protected]

IE

International Enterprise Singapore

Call Centre - Rubber

1800 437 7673

[email protected] [email protected]

IMDA

Infocomm and Media Development Authority Singapore

Customer Service Hotline

1800 478 5478

Online Feedback Form https://www.imda.gov.sg/feedback

IRAS

Inland Revenue Authority of Singapore

The Comptroller of Property Tax – Appraiser Licensing

+(65) 6351 2451 / +(65) 6351 2465

[email protected]

MOE

Ministry of Education

Customer Service

(+65) 6872 2220

[email protected]

MINLAW

Ministry of Law

MINLAW Customer Service Team

1800-CALL-LAW (1800 2255 529)

[email protected]

MOM

Ministry of Manpower

Contact Centre

(+65) 6438 5122

Enquiry via MOM online web form.

MOM

Ministry of Manpower

Referral and placement returns from employment agencies

(+65) 6438 5122

[email protected]

MSF

Ministry of Social and Family Development

MSF Contact

[email protected]

NEA

National Environment Agency

Call Centre

1800 2255 632 or 1800-CALL-NEA

[email protected]

PUB

Public Utilities Board

(+65) 6517 2223

Chee Kian Heng
[email protected]

Fang Sain Piaw
[email protected]

SCDF

Singapore Civil Defence Force

Application for Temporary Change of Use Permit

(+65) 6848 1439

SPF

Singapore Police Force

Business Contact

(+65) 6835 0000

[email protected]

SSG

SkillsFuture Singapore Agency

SSG Contact

[email protected]

URA

Urban Redevelopment Authority

Customer Service Hotline

(+65) 6223 4811

[email protected]