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If you have enquiries or require assistance on LicenceOne, please contact our LicenceOne helpdesk.

List of licensing agencies' contact numbers

If you have specific queries such as licensing policies, status of the licence approval and clarifications on the licence submission, you can contact the respective Government agencies directly:


International Enterprise Singapore

Call Centre - Rice

1800 437 7673

[email protected] [email protected] [email protected]


Infocomm and Media Development Authority Singapore

Customer Service Hotline

1800 478 5478

Online Feedback Form


Ministry of Manpower

Contact Centre

(+65) 6438 5122

Enquiry via MOM online web form.


Singapore Civil Defence Force

Application for Temporary Change of Use Permit

(+65) 6848 1439