Maintenance Notices

The Health Science Authority’s system is currently undergoing scheduled maintenance from 24 Feb 2018 (Saturday) 00:00hrs to 26 Feb 2018 (Monday) 23:59hrs.

The E-Service for the following licence listed below will be unavailable during this period:

  • Tobacco Retail Licence

Please note that the following eLicences for IMDA would be unavailable from 24 Feb 2018 (Saturday) 20:00hrs to 25 Feb 2018 (Sunday) 02:00hrs.We apologize for any inconvenience caused. 

Affected eLicences:

  •         Subscription International Television service Licence
  •         TV Receive-Only System Licence
  •         Registration for Internet Access Service Providers and Resellers Class Licence
  •         Film (Distribution/Exhibition) Licence
  •         Newspaper Permit
  •         Printing Press Licence
  •         Arts Entertainment Licence

If you have any draft applications saved in LicenceOne for SPF Massage Establishment Licences (Massage Establishment Licence, Massage Establishment Licence-Employee Registration, Notification to Police of Exempted Massage Establishment), you are advised to submit the draft applications prior to 23 Feb 2018. Unsubmitted draft applications will no longer be accessible after the completion of LicenceOne Draft Purging.

 

We apologise for any inconvenience caused.

Please call our helpdesk at (+65) 6774 1430 or email at [email protected] if you need assistance.

LicenceOne Helpdesk Operating Hours
Mondays to Fridays: 8:00am to 8:00pm
Saturdays: 8:00am to 2:00pm
Excluding public holidays

 

To serve you better we are applying some system enhancements to the SPF Massage Establishment Licences (Massage Establishment Licence, Massage Establishment Licence-Employee Registration, Notification to Police of Exempted Massage Establishment) modules on the following dates and hence the system will not be accessible

 

S/N

Date/Time

Maintenance Activity

Remarks

1

24 Feb 2018 (Saturday) 00:00 hr to

01 Mar 2018 (Thursday) 06:00 hr

SPF Massage Establishment Licences System Upgrading

The licences will be inaccessible for any new submissions

 

We apologise for any inconvenience caused.

Please call our helpdesk at (+65) 6774 1430 or email at [email protected] if you need assistance.

 

LicenceOne Helpdesk Operating Hours
Mondays to Fridays: 8:00am to 8:00pm
Saturdays: 8:00am to 2:00pm
Excluding public holidays

System maintenance will be conducted on the following dates: 
                                                                                                                                                       

S/N Date/Time Maintenance Activity Remarks
1 3 Feb 2018 (Saturday) 00:00hr to 06:00hr System Maintenance LicenceOne will be unavailable


We apologise for any inconvenience caused.
Please call our helpdesk at (+65) 6774 1430 or email at [email protected] if you need assistance.

LicenceOne Helpdesk Operating Hours
Mondays to Fridays: 8:00am to 8:00pm
Saturdays: 8:00am to 2:00pm
Excluding public holidays