Maintenance Notices

System maintenance will be conducted on the following dates:

S/N Date/Time Maintenance Activity Remarks
1 6 Oct 2018 (Saturday) 00:00hr to 06:00hr System Maintenance LicenceOne will be unavailable
2 13 Oct 2018 (Saturday) 00:00hr to 06:00hr System Maintenance LicenceOne will be unavailable
3 14 Oct 2018 (Sunday) 00:00hr to 08:00hr MyInfo and APEX Maintenance MyInfo and LicenceOne e-Service for MinLaw, HSA, URA, MOM, SPF, IMDA, SCDF, NEA and IRAS will be unavailable
4 14 Oct 2018 (Sunday) 08:00hr to 15:00hr SingPass CorpPass Maintenance Singpass CorpPass will be unavailable
5 14 Oct 2018 (Sunday) 18:00hr to 20:00hr APEX Urgent Maintenance MyInfo and LicenceOne e-Service for MinLaw, HSA, URA, MOM, SPF, IMDA, SCDF, NEA and IRAS will be unavailable
6 15 Oct 2018 (Monday) 05:30hr to 08:30hr APEX Urgent Maintenance MyInfo and LicenceOne e-Service for MinLaw, HSA, URA, MOM, SPF, IMDA, SCDF, NEA and IRAS will be unavailable
7 20 Oct 2018 (Saturday) 00:00hr to 06:00hr System Maintenance LicenceOne will be unavailable
8 22 Oct 2018 (Monday) 20:00hr to 23:00hr System Maintenance LicenceOne will be unavailable
9 27 Oct 2018 (Saturday) 00:00hr to 06:00hr System Maintenance LicenceOne will be unavailable
10 29 Oct 2018 (Monday) 19:00hr to 30 Oct 2018 (Tuesday) 07:00hr HSA System Maintenance LicenceOne e-Service for HSA will be unavailable

We apologise for any inconvenience caused.

Please call our helpdesk at (+65) 6774 1430 or email at [email protected] if you need assistance.

LicenceOne Helpdesk Operating Hours
Mondays to Fridays: 8:00am to 8:00pm
Saturdays: 8:00am to 2:00pm
Excluding public holidays