This online help contains essential information for the authorised agency users to use the LicenceOne. This guide explains how the system functions and its application processing capabilities. It also includes step-by-step procedures for accessing and using various functionalities of the system.

Participating Agencies

• Civil Aviation Authority of Singapore (CAAS)
• Central Narcotics Bureau (CNB)
• Early Childhood Development Agency (ECDA)
• Energy Market Authority (EMA)
• Enterprise Singapore (ESG)
• Health Sciences Authority (HSA)
• Hotels Licensing Board (HLB)
• Housing & Development Board (HDB)
• Info-communications Media Development (IMDA)
• Intellectual Property Office of Singapore (IPOS)
• Inland Revenue Authority of Singapore (IRAS)
• Land Transport Authority (LTA)
• Ministry of Culture, Community and Youth (MCCY)
• Majlis Ugama Islam Singapura (MUIS)
• Ministry of Education (MOE)
• Ministry of Law (MINLAW)
• Ministry of Manpower (MOM)
• Ministry of Social and Family Development (MSF)
• National Environment Agency (NEA)
• Public Transport Council (PTC)
• Public Utilities Board (PUB)
• Singapore Civil Defense Force (SCDF)
• Singapore Police Force (SPF)
• SkillsFuture Singapore Agency (SSG)
• Urban Redevelopment Authority (URA)

Click here to download step by step User Guide in PDF.